On-site Support

On demand services are available to small business and home office customers without a service contract at an hourly rate (or fixed-fee pricing for carry-in and some special services).

Rates

While many Melbourne service technicians charge between $150-$165 per hour or more for onsite services, IT Biz Support provides quality personalised service for very competitive price:

  • $125 for the first hour (including travel time)
  • $ 50 per additional half hour
    or
  • $550 for a full day

Above prices are inclusive of GST, and are valid during normal business hours.
Minimum 1 hour booking for Melbourne metropolitan customers. Additional hours, if applicable, are charged in quarter-hour increments.
Prices valid from 1st of January 2011.

 

After hours & weekend service

We also offer after hours and weekend on-site visits for those that cannot be available during normal business hours:

  • $235 for the first hour
  • $150 per additional hour
    or
  • $800 for a full day

Above prices are inclusive of GST, and are applicable to bookings that begin 4:30pm or later Monday-Friday, or anytime Saturday or Sunday, and must be arranged during the week.
Minimum 1 hour booking for Melbourne metropolitan customers. Additional hours, if applicable, are charged in quarter-hour increments.
Prices valid from 1st of January 2011.